PRIVACY POLICY

At Injury Pain Solutions, we value your privacy and are committed to protecting the confidentiality of your medical records and treatment information. Our practices align with federal and state privacy regulations to ensure your rights are safeguarded. This notice provides a clear overview of how we handle and protect your information. If you have questions, please reach out to us using the contact details in the “Questions and Concerns” section below.

I. Privacy Commitment

Injury Pain Solutions is dedicated to safeguarding the privacy and security of your medical and treatment information. This means that only you, and those you authorize, are entitled to access your information, except in specific cases outlined below.

II. Information Disclosure: Exceptions and Permissions

(a) Access to Your Information
As a client, you have the right to access your medical records and treatment details. You may request copies or review your information by contacting our Privacy Officer. Upon request, we will respond within 14 days to arrange a viewing or provide the requested documents.

(b) Access by Legal Guardians
If you are a minor (under 18) or have been declared legally incapacitated, your privacy rights are extended to your legal guardian, who can access your treatment information.

(c) Information Sharing for Treatment (With Consent)
With your written consent, we may share treatment information with other healthcare providers involved in your care to ensure comprehensive support. This could include sharing records, test results, or medical histories with other specialists. You may also authorize communication with family members regarding your care.

(d) Use for Healthcare Operations (With Consent)
Injury Pain Solutions may need to use or disclose your information for essential healthcare operations, including billing, payment processing, quality assessment, or compliance audits. Your Protected Health Information (PHI), which may include personal details like your name and date of birth, will only be shared as necessary and with your permission. You have the right to limit or revoke this consent at any time in writing.

(e) Health and Safety Disclosures
In urgent situations where there is a serious risk to your health or safety, or the health of others, Injury Pain Solutions may disclose limited information as needed. In situations involving abuse, neglect, or domestic violence, we are legally required by Florida law to report suspected cases to the appropriate authorities.

(f) Disclosures Required by Law
Injury Pain Solutions may release your information to comply with legal requirements or governmental requests. This includes situations where we must comply with subpoenas, court orders, or regulatory audits. When feasible, we will attempt to notify you of any such disclosures.

(g) Court Orders and Legal Proceedings
In certain cases, we may be required to provide your information in response to court orders, subpoenas, or other legal proceedings. We will release only the necessary information and, if possible, will notify you before doing so.

(h) Military and National Security
If required, we may disclose your information to authorized federal officials for military or national security purposes as permitted by law.

(i) Research, Education, and Quality Improvement
We may use or disclose de-identified information for research, training, or quality assurance initiatives. Identifiable information will only be used with your written consent, and we will disclose the purpose and limitations of use in advance.

(j) Media and Public Disclosure
Your personal information will not be shared with the media or for any public disclosure without your explicit written consent.

(k) Other Unique Situations (With Consent)
In rare cases where we may need to release information for unique purposes, we will obtain your consent and provide a clear explanation of the intended use before any information is disclosed.

III. Your Rights

(a) Consent Duration and Revocation
Any written consent you provide remains effective throughout your treatment unless you choose to revoke it. You can revoke or modify your consent at any time by notifying us in writing.

(b) Amendments to Your Medical Record
You have the right to request amendments to your medical record if you believe information is inaccurate. Submit your request in writing to the Medical Records department, detailing the amendments and reasons. If we deny your request, we will provide an explanation within 14 days. Appeals can be made as outlined in the “Questions and Concerns” section.

(c) Requesting Restrictions on Information Use
You may request additional restrictions on how we use or share your health information. While we are not obligated to agree, we will honor written agreements regarding such restrictions.

(d) Requesting Confidential Communications
You have the right to request that we communicate with you about your health information at a designated location or via a preferred method. To request this, please contact us in writing.

IV. Additional Privacy Considerations

During your treatment, you may become aware of other clients’ private health information. We ask that you respect the confidentiality of other clients’ information as we protect yours.

V. Effective Date and Policy Updates

This Privacy Policy is effective as of [Date]. Injury Pain Solutions reserves the right to make changes as necessary to comply with evolving regulations or operational changes. We will notify you of any material updates.

VI. Questions and Concerns

For questions or concerns about this Privacy Policy, contact our Privacy Officer at Injury Pain Solutions by calling 1-862-INJURED. We are committed to addressing all inquiries promptly.